Returns & Exchanges
We want you to be completely satisfied with your Rat & Boa purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from any signs of wear or fragrance.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to avoid rejection.
Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing